Refund & Cancellation Policy

Last updated: October 18, 2026

I hold your time for you when you book, so I ask for notice if your plans change. Here’s how it works.

At a glance

SituationWhat happens
You cancel or reschedule 24 hours or more before your sessionFull refund or free reschedule, your choice
You cancel or reschedule less than 24 hours before your sessionThe fee is not refunded
You don’t show up, or join more than 15 minutes late without contacting meTreated as a no-show; the fee is not refunded
I need to cancelFull refund or reschedule, your choice
A technical problem on my end prevents or cuts short the sessionReschedule at no cost or a refund, your choice

How to cancel or reschedule

Use the link in your confirmation email, or email tim@dreamweavertarot.com. The 24 hours are counted back from your scheduled start time, using the time your request reaches me.

The Zenith Package

  • Before your first session: full refund with at least 24 hours’ notice.
  • After your first session: each remaining session follows the same 24-hour rule for rescheduling. If you decide not to continue, I’ll refund any unused sessions at $108 each.
  • All three sessions must be held within 6 months of purchase. Sessions not scheduled by then expire.

If something comes up

Life happens. If you have a genuine emergency, get in touch. I’ll consider it case by case.

How refunds are paid

Refunds go back to your original payment method through Stripe, usually within 5 business days of my approving them. Your bank may take a few more days to show it.

About the reading itself

A reading is a personal conversation, and not every card or insight will be what you hoped to hear, so I don’t offer refunds based on how a reading felt. If something about the session itself went wrong, please tell me. I want to know.

Before disputing a charge

Please email me first. I’d much rather sort it out with you directly, and it’s almost always faster.

Contact

DreamWeaver Tarot · Tim Schenfisch

Email: tim@dreamweavertarot.com